Our Claims Validation Services
Callout Network offers three levels of claim validation, from a desktop review to an on-site loss adjuster visit.
The right level depends on the evidence available and the complexity of the damage. We work with claimants, insurers, solicitors and brokers on the scope and value of property losses.
Claim Validation Services
Basic Desktop Validation
Our Basic Desktop Validation provides a swift and efficient assessment, delivering a quote and brief comments. This service is designed to offer quick insights, subject to adequate evidence, providing a preliminary scope of work that considers the extent of damage and potential repair costs. For clients who have already outlined a scope, we validate the associated costs, streamlining the process further.
Detailed Desktop Validation
For a more comprehensive analysis, our Detailed Desktop Validation dives deeper into the circumstances and value of the loss. Accompanied by a thorough examination by a loss adjuster, this level of validation includes in-depth desktop inquiries to refine the assessment further. The findings can support a more detailed assessment of the loss.
Loss Adjuster Visit
For high-value or complex losses, our Loss Adjuster Visit takes validation to the next level. Building on the offerings of the previous levels, this service includes an on-site evaluation, complete with photographic and 360-degree camera footage (subject to availability), precise measurements of the damaged area, and a professional independent loss adjuster's report. Additional services, such as obtaining witness statements and drone footage, can be included upon request.
