Fire, Flood & Property Restoration
The Right People for Property Restoration
From the first response to the finishing details, The Callout Network brings together the specialist services a property claim may need.
Support for the Whole Job
Building repairs · specialist trades · contents
01Claimants
02Brokers
03Insurers & Loss Adjusters
Meet The Callout Network
Practical Support for Property Damage and Restoration
The Callout Network brings together contractors and technical specialists for property damage and restoration work. We help claimants and the professionals supporting them find suitable services for each stage of a claim.
From initial damage management and surveys to repairs, drainage, contents and flooring, the network covers a wide range of practical work. The right support depends on the property, the damage and the work required.
Tell us what has happened and what you need. We can help identify relevant specialists, discuss the scope and arrange quotations, giving you a clearer basis for the next decision.
Who We Help
Support That Fits Your Role
The same property damage looks different to the person living with it and the professional organising the response.
For Claimants
Finding trusted help after property damage can feel like a second job. We bring the relevant services together and help you understand the practical options, without pressure to make a rushed decision.
For Brokers
Help clients find relevant restoration, repair and technical services after property damage. We can discuss the requirement with you and outline the practical options available through the network.
Core Services
Help for the Damage You’re Dealing With
Choose the service that fits the property damage or support you need. We can bring in other specialists where the work calls for them.
Claim Validation
Review the available evidence, loss scope and repair costs through desktop or on-site validation.
Escape of Water
Assess water-affected areas, arrange drying and plan repairs after a leak or burst pipe.
Fire Restoration
Assess fire, smoke and soot damage, then coordinate cleaning and reinstatement work.
Flood Restoration
Assess flood-affected rooms and materials, organise drying and plan the repair work.
Impact Damage
Assess damage from vehicles, falling trees or other sudden events and plan suitable repairs.
Storm Damage
Assess roof and building damage after severe weather, make the property safe and plan repairs.
Need drainage, contents, building repairs or another specialist? The network covers more than these six core services.
A Clearer Way Forward
From the First Conversation to the Right Plan
A straightforward route through the services involved, with each step shaped around the property and the work needed.
01
Tell Us What’s Happened
Explain the damage, the location and any immediate concerns. We’ll help establish what support may be needed.
02
Identify the Specialists
We’ll look at the relevant services, from initial response and technical input through to repair and contents.
03
Agree the Next Steps
You can review the proposed approach and decide how to proceed, with a clearer view of the work involved.
Professional Support
Working With Insurers and Loss Adjusters
When a property claim needs technical input or repair work, we can help you find relevant specialists and obtain contractor quotations. The network covers mitigation, surveys, building repairs, drainage, contents and finishing services.
Share the property, damage and required scope with us. We can discuss which services may fit your process. Your team retains control of instructions, approvals and claim decisions.
01
Start With the Requirement
Tell us about the damage, location and work you need supported. We’ll discuss the services that may be relevant.
02
Bring in Specialist Input
Depending on the case, we can help source contractors, surveyors, engineers or contents specialists and arrange quotations.
03
Plan the Practical Work
Once the scope is agreed, we can help connect the restoration, repair and specialist services needed for the next stage.
Area Coverage
Find Support in Your Area
Explore the locations covered by the network, or speak to us about the property and service you need.
Request a Quote
Tell Us About the Property and the Work Required
Give us a few details and the team can review your enquiry. If the situation is still developing, share what you know so far.
- Building repair and restoration enquiries
- Contents and specialist trade requirements
- For claimants, brokers and insurers
Prefer to speak to someone? Call 0800 002 5178 →
