The Callout Network / Services
Our Range of Services
From initial disaster management to full-scale restoration, The Callout Network connects the specialist services a property claim may need.
Practical Support
Building and Contents Restoration Services Under One Roof
Callout Network offers a comprehensive range of services for insurance claimants, brokers and insurers. We help bring together the practical work involved after property damage, from early mitigation to repairs and finishing.
Our specialist network includes fire and flood restoration, drainage services, asbestos testing and removal, contents validation, flooring suppliers, builders, project managers, surveyors and engineers. The right combination depends on the property, the damage and the work required.
We connect structural work with contents and other specialist services. This helps clients understand the scope, consider the options and make informed decisions at each stage.
Core Services
Six Core Property Restoration Services
Start with the service that fits the damage or support needed. We can involve other specialists as the scope becomes clear.
Claim Validation
Review the available evidence, loss scope and repair costs through desktop or on-site validation.
Escape of Water
Assess water-affected areas, arrange drying and plan repairs after a leak or burst pipe.
Fire Restoration
Assess fire, smoke and soot damage, then coordinate cleaning and reinstatement work.
Flood Restoration
Assess flood-affected rooms and materials, organise drying and plan the repair work.
Impact Damage
Assess damage from vehicles, falling trees or other sudden events and plan suitable repairs.
Storm Damage
Assess roof and building damage after severe weather, make the property safe and plan repairs.
Need drainage, contents, building repairs or another specialist? The network covers more than these six core services.
What We Can Arrange
Specialist Services for Every Stage
Explore the main areas covered by the network. The services needed will depend on the damage and the work identified.
Tell us about the property and we can help identify the relevant specialists.
01 / Response
Disaster Mitigation
We help arrange swift, practical measures to minimise the impact of fire, flood, storm and escape of water damage. From an initial assessment to specialist response work, the priority is to understand the damage and reduce the risk of it worsening.
02 / Repair
Building Damage
Our network of building contractors supports the repair of material damage to a property. That may include structural work, reinstatement and finishing, with the scope shaped by the property and the damage identified.
03 / Specialist
Drainage Services
We offer drainage support where water management issues affect a property or its restoration. Specialist assessments can help identify the cause, followed by suitable investigation or remedial work where required.
04 / Claims Support
Loss Adjusting Services
Where a claim calls for loss adjusting or insurance claims management input, we can help identify relevant specialist support. The work required will depend on the individual claim, the evidence available and the parties involved.
05 / Technical
Surveyors, Architects and Engineers
Surveyors assess and analyse the condition of a property to help establish the repair scope. Architects and engineers can provide design and technical input where a project needs it, giving the work a sound basis.
06 / Finishing
Flooring Contractors
Our flooring and carpet specialists can advise on suitable options and installation after property damage. The right finish depends on the room, the materials and the stage of the wider restoration work.
07 / Contents
Contents Validation & Storage
Contents specialists can help document and assess affected belongings. Where storage is needed during repairs, we can discuss suitable arrangements for protecting items while work takes place at the property.
08 / Restoration
Furniture Restoration
Furniture restoration specialists can assess damaged pieces and advise whether repair or conservation is practical. This may involve everyday furnishings or older items, with the approach guided by their materials and condition.
Need a different specialist or a combination of services? Tell us what has happened and what work is already known.
Request a Quote
Tell Us About the Property and the Work Required
Share the location, the damage and any services you already have in mind. We can review the enquiry and help you work out the next step.
